Bring Out the Talent: A Learning and Development Podcast

Building Emotionally Intelligent Leaders and Teams

Maria Melfa & Jocelyn Allen

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0:00 | 48:06

Research shows that 90% of top performers score high in emotional intelligence, a number that stands out even more as AI reshapes how work gets done. As technology takes on more of the tactical workload, the skills that set people and organizations apart are becoming more human, not less. The ability to read a room, stay grounded under pressure, build real trust, navigate difficult conversations, and give honest feedback has become a genuine competitive advantage.

In this episode of Bring Out the Talent, we are joined by Coach Monique DeMonaco, an internationally trained, multi-certified Life, Leadership, Executive, and Career Coach with over 20 years of experience helping individuals and organizations unlock their full potential. As a Change Management Expert and Emotional Intelligence Coach, Monique brings a science-backed, practical approach to self-awareness, resilience, communication, and emotional regulation. Together, we discuss why emotional intelligence is fast becoming leadership's most strategic skill, how it shapes teams and culture in an AI-driven workplace, and what leaders can do to build it in themselves and others.