Bring Out the Talent: A Learning and Development Podcast
Tune into The Training Associates (TTA) “Bring Out the Talent” podcast to hear from learning and development talent and partners on their innovative approaches and industry insights. In each episode, TTA’s CEO, Maria Melfa, and Talent Manager, Jocelyn Allen will chat with subject matter experts and bring you casual, yet insightful conversations. Maria and Jocelyn use their unique blend of industry experience and humor to interview the L&D industry’s most influential people, latest topics, and powerful stories. Each episode has important takeaways that will help to create a culture of continuous learning within your organization. Tune in as we Bring Out The Talent!
Bring Out the Talent: A Learning and Development Podcast
Rethinking Engagement and Performance: A Systems Perspective
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Research from Gallup shows that only about 23% of employees are engaged at work globally, a number that has remained stubbornly low despite years of investment in culture, leadership, and development. In reality, what drives behavior at work is often much less visible - it’s the systems behind the scenes. The way meetings are structured, how success is measured, what gets rewarded, and what gets overlooked. These are the forces that shape how work actually gets done.
In this episode of Bring Out the Talent, we are joined by Justin Robbins, Founder and Principal Analyst at Metric Sherpa. Justin has spent over two decades helping organizations strengthen customer experience, optimize operations, and turn insight into execution. His work has been featured by NBC Nightly News, The New York Times, and Forbes, and he’s known for bringing a practical, operator-driven perspective to complex organizational challenges. Together, we discuss what really drives performance, why so many transformation efforts fall short, and how leaders can start rethinking the systems that shape engagement, burnout, and results.